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In Today's Rocky Economy, Customers With Unlimited Choice Are Impacting Your Sales.


Customers Now Demand A Seamless Experience. That's Why 70% Of Leaders Are Improving Their Customer Experience To Grow Sales.


Rob Has A Proven Solution To Help Close Your Sales Gaps. Step #1 Starts With A Free Discovery Call.

Start A Conversation With Rob

Freshslice Pizza

"It's working in our 70+ locations to keep everyone focused on our Freshslice "We Care" customer experience!"

Handyman Group

"Rob is a fantastic person to work with! His winning sales and customer experience formula will keep your customers coming back for years!"

Your Warranty Team

"Rob's gift was reverse engineering our customers needs and buiding a simple, repeatable business model. We then scaled across Canada!"

Customer Experience Drives Long-Term Sales and Loyalty At Leaders Like Apple, Disney, Starbucks, UBER and Amazon.

Global Leadership Consultant, Ron Sepielli

"Rob's been helping clients grow sales easier for decades. His solutions work through a simple roadmap that's easy to understand!"

Professional Sales Academy, Shane Gibson, CEO

"Rob is a business growth and culture building genius! His insights and processes helped me create success for many of my clients!"

Rob's Early Training Came From Disney.

He Then Went On To Personally Sell $7 Million In The Areas Of Sales, Customer Experience, Leadership and Online Learning Working Through Global Consulting Companies. 

Most Disruption Today Is Not Tech, It’s The Customer!

From the Wall Street Journal bestselling author of Growth IQ comes a guide to enhancing customer and employee experience simultaneously for unprecedented revenue growth.

According to Tiffani Bova, the most successful companies adopt an Experience Mindset that strengthens both employee experience (EX) and customer experience (CX).

Investing In Your People And CX Is No Longer A Nice-To-Have, But A Must Have.

Get A Free Second Opinion On Your Customer Experience Strategy Impacting Your Sales.

Leaders Are Making Time For This Because They Know Profits Come From Repeat Customers.

Start With A Conversation With Rob

Rob's Strategy Works Because It Makes Life Easier For Your Customers and Employees.

Rob's advice starts with one simple concept, focus! Conflicting priorities are holding back your CX strategy. The key to success is relentless focus on the key drivers most impacting your customer experience and sales. Book a call today with Rob to better understand which key drivers are working for or against your best efforts.

Rob Took His Disney Training And Scaled It Down To Grow Sales At His 18 Acre Theme Park. He Sold The Park In 2010.

He Is A Past Member Of The Customer Experience Professionals Association And The Entrepreneurs' Organization (EO) – A Global Network Of More Than 9,500 Business Owners In 42 Countries.  

 “Working with Rob was the greatest reward for our business! His strategies positioned us to triple our revenue the following year!


Rob kept us engaged, focused and accountable. We are grateful to Rob for all of his support, advice and mentorship."

Rita Earhart/Founder, Staging That Sells Pair Home Design

Rob Will Help Close Gaps In Your CX, Then Make It Easier To Share The Strategy On The Team's Smartphones.

Customer experience is only won as a team sport. The software starts at $119 month for up to 1,000 employees.
 "Rob helped us quickly clarify our sales and marketing experience to better position our proposed all-season mountain resort to government, community organizations, key business leaders and people who love unique outdoor adventures." 
 Robert Wilson, President 
Learn More About Rob's Project Work


Rob Looks Forward To Connecting and Learning More About Your Priority Needs.

Start A Conversation With Rob
Quick Video - How It Works

 This Works Because You Know Profits Come From Repeat Customers.

Hammerco Co-Managing Law Partner, Mel

"Rob's presentation to our partners and associates ignited a spark and created instant momentum!"

Bob Vaughan and Associates

"Rob's helped me sell my keynotes, workshops and online courses more effectively in this uncertain economy."

Community Futures, Collette

"Rob's keynote helped our community leaders restore speed, focus and connection on their customers!"

Pinnacle Pursuits, Jono

"Rob's fresh approach has given us a new lens on our business from our customers standpoint and re-inspired us during this tough time!"