Sales and Profits Today Are Won Or Lost Through Your Customer Experience, Not Just Your Price, Product Or Service.
Rob's Superpower Is Looking At His Client's Business From the Outside In. He Then Quickly Identifies and Closes Gaps In Their Sales/Customer Experience Business Model Costing Them Sales, Profit and Extra Stress.
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"Rob's fresh approach has given us a new lens on our business from our customer's standpoint and re-inspired us during these tough times."
“Working with Rob was the greatest reward for our business! His strategies positioned us to triple our revenue the following year!
Rita Earhart/Founder, Staging That Sells
Bridal Veil Mountain Resort
"Rob helped us quickly clarify our sales and marketing experience to better position our proposed all-season mountain resort to government, community organizations, key business leaders and people who love unique outdoor adventures."
Robert Wilson, President
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Most Disruption Today Is Not Tech, It’s The Customer!
From the Wall Street Journal bestselling author of Growth IQ comes a guide to enhancing customer and employee experience simultaneously for unprecedented revenue growth.
According to Tiffani Bova, the most successful companies adopt an Experience Mindset that strengthens both employee experience (EX) and customer experience (CX).